Empower Your Users to Interact with Your Product

A website's user experience is comprised of numerous elements, including factors like font, colour, images, headlines, call to action, page load time, and form design. The most critical consideration, though, is navigation. If visitors can't discover what they're looking for within your website's structure, they'll most likely depart and look for the same information elsewhere.
user experience

Understand why user experience is vital to getting your website featured in Google and keeping your customers happy.

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    If you want your website visitors to be happy, you need to provide good website navigation. User experience and website navigation are inextricably linked. There is a strong link between the two metrics.

    This article will talk about website navigation and user experience. You will see how your website navigation affects your visitors’ user experience. We’ll look at what is required for good website navigation, powerful best practices to follow, and tips on how to make it better.

    Continue reading if your goal is to reach out to your target audience and provide them with a warm welcome and a pleasant online experience.

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    What is user-experience

    The usability and attractiveness of your website are referred to as user experience. You want everyone who comes to your website to have a positive experience, enjoy the functions you offer and have the desire to stay and come back. As a business owner, your goal is to provide the best user experience to your customers.

    The value of online user experience is influenced by many practical aspects, such as:

    • How you use your fonts, colours and images
    • Your headlines and CTA’s effective communication
    • How fast your pages load
    • Features of your web forms
    • Content information availability

    Those elements play a role in how your visitors will perceive your website’s usefulness and aesthetics. They can offer a good or a bad experience for your prospective customers. Yes, even the fonts or that tiny little image you just put there for decoration. Let’s see how those elements influence website navigation.

    What is website navigation

    good website navigationWebsite navigation is how your visitor interacts with your website; a tool for you to build human connection with your customers using your website. Good website navigation gives your visitors a good, satisfactory, positive experience and encourages them to stay there and explore what your site offers.

    Please read this article, “Website Navigation Explained”, to understand more about the value of this SEO tool and to get some advice on how to improve your website’s success.

    We rely on the website’s navigation to help us find what we’re looking for. Despite this, many websites have navigation that just “works,” allowing users to find what they need – but only after some effort.

    And, while navigation design will always be a continuous learning process, making our visitors happy and satisfied should be our number one goal as business owners.

    Now you know what website navigation is. Let’s find out what you should do to improve website navigation and user experience to make your website successful.

    1. Why do you need to improve your website's navigation?

    Whether your business is big or small, you are continuously competing for the attention of potential customers and the ability to communicate with them. At the same time, as you are creating a marketing strategy for your business and products, your potential customers are also creating their own stories with their values and perspectives. What can you do to be a part of their journey? How can you become a part of their plans and visions when they visit your website?

    user experienceThe message you provide to potential customers establishes a contrast between your products or services and those of your competitors. It’s all about standing out and favourably appealing to your target audience’s emotional side. And perhaps, in the purchasing decision they are about to make, this comparison will make sense to your prospective or present customers.

    It has been said before that visitors don’t read the website content; they scan it. To begin constructing a fantastic user experience, the first seconds must be perfect, easy, clear, and visually pleasing. The “blink test” refers to the initial 3-5 seconds that a typical visitor spends scanning a website to determine if it is worthwhile to stay or go. Would your website be able to pass the “blink test”?

    2. What do you need for a good user-experience website navigation

    Now you know why your website needs good navigation, so what do you need to create good navigation on your website?

    The fundamental, absolutely necessary things are:

    • You need to keep the audience in mind.
    • You need to understand the emotional side of your audience.

    If you don’t value and understand your audience, your website navigation will be useless. Your visitors need to feel that they are an active part of the website and valued by the content (your products and your business message) they find. That is why you should utilise your website to educate them and assist them in achieving their goals.

    If your visitors feel they belong to the business website, they will be more likely to use your products or promote them. That means the improved impact on your sales and more conversions for your search engines to rank you higher.  And good website navigation will also make Google happy. Everyone wins.

    Above all, keep your target audience in mind and do what will benefit them the most. Be consistent and genuine. Consistency is in the fundamentals of website navigation. 

    Inspire your audience

    inspired customer
    • Help them understand the page; if they don’t understand, why would they stay there?
    • Put yourself into their shoes to better understand the conflicts they could face navigating your website; do some A/B tests to see what works better.

    Questions you should be able to answer:

    • Did the emotional character of your visitor change during the visit to your website?
    • Did your visitor come to a resolution?
    • Did your visitor solve their problems/queries?

    If that’s the case, are you ready for an enticing call to action?

    3. What are the best strategies for creating user-friendly website navigation?

    Listen to the Buyers' needs

    This is a very powerful fundamental: The entire user experience that your business offers must be based on the buyer’s personal needs.

    Keep things clear and concise

    The more detailed and accessible information you can provide on what you have to offer, the better. The visitors might become upset and depart for a competitor’s site if they think you are hiding something or making it difficult for them to find information.

    Be specific to what your visitors have to do – the visitors are not there to solve a puzzle

    When a visitor first arrives at a website, they frequently use the navigation bar to get a sense of where they are on the page. Website navigation needs to be intuitive. The navigation bar should be designed to accompany the visitor throughout the site visit and serve as a tool for returning to the homepage from anywhere on the site. 

    A/B test your bar by experimenting with slightly various placements, tab configurations, and even language. This will reveal what users prefer as well as what works best for your website. Make your navigation simple.

    Create emotional appeal

    friends looking at computersYour website must be credible. It’s nearly impossible to provide a positive user experience if the user believes the product creator is spinning a yarn. And you have been working hard. You created a trustworthy, practical, and intuitive website, but have you checked if it is desirable? Does it appeal to the visitors’ senses?

    Be consistent and authentic

    Your website’s structure and theme should logically deliver your message to visitors, and from there, you should begin engaging with them

    All of your other pages should have the same welcoming feel as your home page; otherwise, frustrated visitors will abandon your site in a matter of seconds!

    If you want to learn more about factors that influence user experience (UX) that can, or must, be used when designing a website, read what Peter Morville, a pioneer in the UX field, has to say. 

    4. Why does your website need user-friendly website navigation?

    Consider an investing account while planning your website’s navigation. You invest prudently, weigh the facts before planning an attempt to avoid all hazards, and keep your head on the game. The same precise thoughts go for your website design.

    Your website aims to provide the best possible user experience for your visitors and promote your products or services in the best possible context. Look after your clients in the same way as you would your money.

    As time goes by, you will need to modify and update things. You will be continuously adding value to your products and to your clients to keep the user experience as best as it could ever be.

    Remember the Search Engines

    SEO wordsIn this article, we are focusing on your website navigation visitors’ user experience but remember that good website navigation is not only good for the visitors. Search engines discover and index new pages through your website navigation. The efficient ways you organise the content hierarchy will build different levels that will make sense for the visitors and the search engines.

    PRO-TIP: Above all, remember that you are creating website navigation that is meant to attract and engage your audience through the pleasant experience your website gives them.


    Make your target audience happy. They will recall it when they are ready to make a purchase.

    Bring value to your visitors’ search. They are taking their time to look for your product or service. Are you bringing valuable and aesthetic content to them? Please do your part and correspond to their efforts.

    Website navigation is ever-evolving. The more technology and the better understanding of customer behaviour we reach, the better the human connections will be. People’s learning, communication, and day-to-day lives are all changing because of technological advancements.

    This evolution has had a significant impact on web design. The customer has evolved and demanded more. It seems nowadays a website is never done.

    Consider the differences the Covid-19 pandemic has brought to our business market. The world depends much more on digital business now. More than ever, your websites must be speedy, clever, user-friendly and exciting.

    Your website needs the best navigation offering the best user experience to remain relevant and vital to reflect your business offer. And keep asking your visitors to come back again and again.

    So, now you have it. You now have a system in place to assist you in creating good website navigation while communicating your company’s information. Keep that in mind while you develop your content ideas.

    Ensure a consistent flow of clear, straightforward directions to guide your visitors to guarantee the best website navigation and user experience in your website.

    Is there anything you would like to contribute? Any thought you’d like to share? I’d love to hear how you feel about website navigation and user experience. Please, leave your comments below.

    Are you ready to create Something Spectacular?

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    Cidinha Moss

    Cidinha Moss

    Cidinha Moss is the founder of Moss51 Art & Design, an SEO Content Writing and Web Design studio. She is a content writer and artist, with a background in languages, education, marketing, and entrepreneurship with years of writing, teaching, and providing effective text, images, and web designs to her clients. You can find her on Facebook or LinkedIn.

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