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Business expenses fall into two categories: obvious and hidden. The obvious expenses are those that are clear for everyone in your company to see. Office rental costs, employee wages, manufacturing costs and other similar things. Hidden expenses tend to be things that eat away at your budget in the background without you noticing – like silent IT problems.
IT issues plague businesses all over the world, but did you realise how costly some of them can be? It will surprise you to learn of some of the most expensive IT problems, especially when you see how commonly they occur.
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Silent IT Problems Costing Your Small Business More Than You Think:
Network Issues
Network issues range from servers being completely down to slow internet performance. Both cause financial headaches for your small business because they lead to the dreaded downtime.
Downtime means your business isn’t doing anything, which also means you miss out on money-making opportunities. What if you receive important emails during the downtime and are unable to respond? What if your server goes down and your website becomes inaccessible to customers?
You can lose a lot of money from a simple IT issue like this, but managed IT services will prevent it all from happening. Partner with a team that can manage your entire network infrastructure to maintain peak performance and stop dips in internet speed or server issues. Everything can run smoothly, so you don’t witness the financial burden of network problems.
Software Confusion
We’ve called this “software confusion” because it refers to cases when your employees have problems with specific software programs. For instance, they don’t know how to use a particular function in their spreadsheet program. Stuff like this will lead to tech issues because you end up making mistakes or slowing down productivity.
Someone from tech support needs to help the employee learn how to use their software correctly or undo any mistakes. It eats into your daily efficiency because your employees take longer to do their tasks. You can easily get left behind when tech issues like this plague the office.
It’s a simple correction, too: train your employees better during the onboarding process so they know how to use your software. Or, be sure to hire people who are well acquainted with all the software programs you use.
Human Negligence
This looks at some cybersecurity IT problems that many businesses deal with regularly. Phishing emails and spam are the bane of a small business’s life because human negligence leads to employees opening them and clicking links.
All it takes is one mistake for malware to be loaded onto your devices – or for hackers to gain network access. From there you can lose money through downtime or by receiving ransomware demands.
Again, it’s one of those silent IT problems you can fix with better employee training. Keep everyone updated with the latest phishing scams and cyber threats so they know what to look out for – and more crucially, what to avoid.
Conclusion
It may not seem as though these IT issues cost your small business, but they quickly eat away at your budget in various ways. Whether that’s through missing out on opportunities or having to spend money correcting issues. Becoming aware of the problems helps you prevent them, which lets you hold onto more money and avoid massive expenses.
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