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Businesses are turning to technology each year for obvious reasons – time-saving, increased productivity, reduced errors, and increased cost-efficiency. The Australian business sector is seeing rapid growth in technology adoption. However, there may be resistance from human labour, as the latter feels threatened by technology. But since both remain relevant, businesses need to find ways to help employees adapt and embrace the change. You can use these four strategies to help your staff members adapt to new company technology.Â
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1. Start by asking the right questions
Employee adoption of new technology starts during the decision-making process (before purchase) and not during training day. Your staff will likely reject new technology if they feel it doesn’t benefit or improve their working experience. So, before you jump the gun, stop to ask yourself a few questions.
For example, if your company specialises in solar EPC. Help your employees understand and answer questions on what value the new technology provides and how you can measure it. What problem will it solve, and why it should be a top priority? Are there better alternatives to that technology? What will the implementation process entail? Also, ask your staff for their opinions when answering these questions. Getting them involved that early will educate them about the need to improve, and they might even recommend better alternatives. It also makes them more receptive to the new technology since their input is involved.
2. Communicate the benefits of new technology
First of all, do your best to allay the fears of your employees, especially those who think you’re introducing new technology to phase off human labour. Next, take the time to communicate the benefits or reasons why the new tech is important for them and your business.
This way, you’re less likely to face resistance from your employees during the rolling-out stage. For example, if you run a woodworking business and rely heavily on human labour and simple tools to cut and shape wood pieces, then you know how time-consuming the process can be. A faster way to get things done will be to invest in woodworking machines. But let your staff know how the machines will ease their workload and speed up the production process.
3. Incentivise your employees to use the new technology
Consider tying the new skill needed to use the technology to incentives. For example, a worker may receive an increased salary or a promotion if they’re able to learn how to use the technology during a particular time. This strategy does two things. First, it tells the worker that you’re not replacing them with the new technology, eliminating their fears. Second, it encourages them to learn as quickly as possible since there are rewards tied to it, which leads to the final point.
4. Implement in-house training
The last thing you want to do is expect your staff members to go out there and learn how to use the new technology on their own. Instead, work out an ideal type of training for them, one that allows them to learn how to use the tech while on the job. For example, you can use e-learning solutions or give your employees a more hands-on learning experience. Which training style to use depends on your business and your individual staff member’s ability to learn new things.
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